If you entered incorrect Eye Care Provider Information during checkout and need to correct it, please submit an email with “Updated Prescription” in the subject line. Please be sure to include your order number with the email.
In the ticket please include:
- Order Number
- First and Last Name used to place the order
- Email Address used to place the order
- Corrected Eye Care Provider / Professional Information
For more information on why we require your Eye Care Providers Information and why you need a prescription to order contact lenses.